We will refund payments made for orders received that we cannot deliver by the agreed date.
Goods will not be accepted for return unless they are deemed to be faulty as a direct result of manufacture or inferior packaging, or are damaged in transit.
Please notify our Help Desk info@ceilings.com.au within seven (7) days of receipt of goods. We require the following information before a refund or return can be made -
- Order Number
- Full Name
- Email address
- Reason for wanting refund/return
Once this information has been received we can advise by return email the procedure for returning the goods.
Refunds will be processed upon return of goods to Ceilings.com